Frequently Asked Questions

Please use the internal return label and shipping supplies your order arrived in.
All return labels are scheduled within three days of your event concluding.
FedEx
No! Just rinse all food and beverage residue with warm water. We will handle the cleaning!
We include one extra piece for all breakable items to account for any possible breakage during shipping.
Please select “broke during usage” on the internal order form. The card used to place your order will be charged a $5 breakage fee.
Please select “arrived broken” on the internal order form when returning.
No!
We recommend ordering 2.5-3 weeks in advance of your event.
Standard shipping in 3-5 business days.
USA Only.
Please select “custom table design” before checking out and we will contact you using your order email to design your tablescape.

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